Include the following message below the submit button in the inbox, ensuring everyone is informed of its availability: Return to Send • Return+Shift to add a new line

To reduce the clutter and help Inbox users stay focussed on conversations they care about, users will land on a filtered view of only the conversations they are following. They can also see All conversations from across their company in a separate view. • Users can manually follow or unfollow a conversation, which adds it to their default view of Inbox • When a user sends a message in a conversation, they are automatically subscribed as a follower of that conversation, adding it to their view. • If someone is assigned to an account, they are automatically subscribed as a follower of any conversations with that account, adding them to their view.

For accounts that have multiple Users (specifically Client Users), it would be great if they could add or remove themselves to receive notifications on specific threads. For example, let's say an account has 2 Users (User A and User B). User A has Inbox Notifications turned on to receive all notifications. User B has Inbox Notifications turned off. But, User A can add User B to a specific thread to receive notifications (and User B could also add themselves to the thread). Essentially this would work similar to how ticketing / project management tools work when you want to notify a teammate. Another variation could be "internal"/private messages on a thread to notify a teammate (or other User). Attached is an example of how our Project Management tool functions for something similar.

Instead of the notification for a new message living in the notifications tab only, can we also see a "1" or "2" red notification on the inbox icon so that I can know how many messages I have waiting for me?

Inbox is available to users of Sales & Success Center, just like it's available to users of Partner Center.

When a user of Inbox receives messages they no longer want to see (e.g. spam) they can: a) delete conversation and completely remove them from Inbox for all users (high risk, more permanent) b) block a conversation and hide/archive it (less risk, findable in future, in case done mistakenly)

It would great if we could check a box to notify a team mate. Right now it only goes to a client. It would be nice to be able to send a message to a teammate that he or she needs to hear.

When communicating with clients through Inbox, a user could quickly create a task while in the Inbox interface, and assign it to themself or someone on their team, to ensure they don't forget an action item.

Just like a small business can get a local texting number in Business App, let partner's get a local texting number to communicate with customers via SMS in the platform.

The ability to share files, images and documents through Inbox messaging in the platform