Deliver exceptional site performance and enterprise-grade security by transitioning your clients to our upgraded WordPress hosting infrastructure, currently rolling out in phases inside Business App.

We're actively migrating all WordPress hosting sites to a high-performance infrastructure platform in carefully monitored batches. with zero site downtime, requires no change to your current pricing, and replaces the old multi-tab layout with a new single-page management dashboard once your sites migrate. The first time you open a migrated site in Business App, you'll land on the new experience.

Your sites keep working immediately after migration with no DNS changes required. Completing one optional step in the “How to access” section will unlock the full enterprise WAF security suite, though this isn't required to keep your sites running.

Traditional hosting exposes SMBs to performance bottlenecks, security vulnerabilities, and unexpected downtime. This upgrade resolves those challenges by isolating every site into its own containerized environment, ensuring neighbouring traffic spikes never impact your client's performance.

By upgrading this infrastructure, it offers your clients (dropping potential annual downtime from 8.7 hours to just 5 minutes) and . This allows you to protect their digital presence and demonstrate clear value as a reliable technology partner.

The previous multi-tab layout is replaced by a single, modern dashboard. Monitor desktop and mobile page speeds, Core Web Vitals, built-in analytics, plugin/theme updates, staging environments, and advanced developer tools from one location inside Business App:

Full technical details are accessible via the Enhanced Dashboard help docs.

In the final phase of this upgrade, we will begin moving website templates over to the new infrastructure.

We're executing this upgrade in automated batches, meaning no immediate action is required for the vast majority of your sites.

Your account manager or customer success manager is your first point of contact for any questions about your migration. Reach out to them directly and they will be happy to help at every step of this transition.

Build focused objectives more effectively by creating dedicated sessions and using interactive chat, now available in Vibe.

Vibe has launched and a new mode to enhance how you collaborate with AI.

When managing multiple tasks, AI conversations can quickly become cluttered, causing important context to get cross-contaminated or lost. Sessions solve this problem by letting you isolate your brainstorming; once you finish building against one objective, you can seamlessly create a new session to start fresh on your next goal. You also never have to worry about losing track of your history, as all of a project's messages remain completely visible under the "all messages" area right beneath the session selector.

Furthermore, the "Ask Vibe" mode eliminates the friction of repeating yourself. The mutual understanding and context you build during your back-and-forth discussion automatically carry forward into the AI turn when you switch over to plan or build modes, allowing you to transition from strategy to creation instantly.

Meeting summaries now deliver directly to your inbox with a complete overview, action items, and quick links to ensure important discussions, decisions, and to-dos aren't left behind, forgotten before the next meeting.

When a recorded meeting finishes analysis, your team gets an email with the AI-generated summary, key action items, and the meeting overview. No need to log in to find the details. They're right there in your inbox, complete with an unsubscribe link for full control over email preferences.

Keeping teams aligned after meetings often means everyone has to check another system, review notes, or wait for summaries to be shared manually. Email delivery removes that friction. Action items and summaries reach people where they already work, making it faster for distributed teams to stay on the same page.

Invited but couldn't attend? Catch up with the summary email to stay informed or be ready to act on next steps.

This update applies automatically when meeting recording is enabled.

To enable meeting recording:

### FAQs

A: Yes. Configure recipients in notification settings when enabling the feature. Multiple team members can receive summaries automatically.

A: Each summary email includes an unsubscribe link. Team members can use it to opt out of summary emails while keeping summary access in the app.

Duplicate forms, embed more than one on a single page, customize the thank-you page, and more with recent updates to Forms.

Each update removes a specific friction point in how partners and SMBs create, deploy, and manage forms:

Copy any existing form with a single click. A preview of the duplicate appears before it's created, so you can confirm you have the right form before committing. This is particularly useful for partners running recurring webinars who reuse the same structure each time, and for enterprise deployments like Italiaonline that require consistent consent fields across many forms.

A small change to the embed script now lets partners place two or more distinct forms on the same page with isolated CSS — no more iframe workaround. Each form renders and behaves independently.

After a visitor submits a form, you can now show a success page with a custom thank-you heading and message or redirect them to any URL. If desired, show a "go back" button so they can submit again without refreshing the page.

Validation error messages (like "invalid email" and "invalid phone number") that were previously hardcoded in English now display in the visitor's language based on their location — automatically, with no configuration needed.

Form submission notification emails now follow the recipient's language rather than being locked to the language the form was built in. Notifications are configured the same way as automations, making the behavior consistent across the platform.

These five updates address a range of common complaints from partners managing forms at scale. Recreating a form from scratch for every webinar, working around the one-form-per-page limitation with iframes, landing international visitors on English error messages, and building separate notifications for different language markets were all real friction points. This sprint resolves all of them in one release.

A: Yes. The duplicate is a complete copy of the original. Review it in the preview before saving and adjust anything that needs to be specific to the new use case.

A: No. Validation error translations (email, phone format, etc.) apply automatically based on the visitor's location for all forms.

A: Yes. The change removes the previous one-form limitation. Each form runs with isolated CSS regardless of how many are on the page.

A: Without the go-back button, visitors would need to manually refresh the page to submit again. Enabling the button removes that friction.

A: Going forward, notifications will follow the recipient's language. Notifications previously locked to a campaign language will now use the unified translation logic.

Long automations just got easier to revise, refine, and debug. Use keyboard shortcuts (Cmd/Ctrl-F) to search for any step within your automation.

When you open an automation editor with many steps, finding the right one to edit used to mean scrolling up and down. Now press Cmd/Ctrl+F inside the editor and type what you're looking for, the system highlights matching steps so you can jump directly to where you need to be.

Complex automations can easily grow to 20, 30, or more steps. Finding and editing a specific step manually is tedious and error-prone. Step search makes large automations navigable and maintainable, reducing frustration and time spent on configuration. No more scrolling through dozens of steps to find the one you're looking for.

A: Yes. Search works on any automation with multiple steps, regardless of triggers or actions.

A: Yes. Type the action name (e.g., "email", "contact", "delay") and matching steps light up.

A: No. Searches are case-insensitive for easier discovery.

A: Yes. Use arrow keys or Enter to move between matches, or click a highlighted step to jump directly to it.

We have rolled out a suite of upgrades to Vibe designed to give you total control over your development workflow, cut down on wait times, and make team collaboration effortless. With features like instant generation stopping, guided secret setups, expanded regional domain support, and clear multi-user tracking, building custom applications for your clients is faster, cheaper, and more intuitive than ever before.

Previously, app creation could feel like a waiting game. If you made a mistake in a prompt, you were forced to wait out the entire generation cycle before fixing it. Additionally, setting up essential backend APIs like Supabase often meant risking credential leaks in chat or facing silent app failures due to missing keys. For international partners, branding was limited by a lack of native support for local regional domain extensions. Finally, working in teams often led to confusion over who made specific changes to a project.

These updates solve these exact friction points. You can now pivot instantly if a generation isn't going your way, ensure secure and accurate backend setups, launch seamlessly on local global domains, and maintain a clear audit trail of collaborator edits. This means less wasted time, reduced generation costs, and a much smoother path to delivering high-value apps to your SMB clients.

Accommodate your clients' various business models with greater flexibility in My Meetings. Customers can now book multiple services into single appointments, while businesses control exactly how those services get assigned to providers: with automatic priority-based assignment, manual selection, or a mix of both.

Two new features work together to eliminate confusion and inconvenience for a business' team, and its customers.

Combine multi-service booking with automatic priority assignment to streamline scheduling, reduce back-and-forth, and get customers booked in for more services, faster.

Appointment booking is a crucial component of the customer experience. Get it wrong, and customers are lost before they even walk through the door.

Customers often don't just need one thing. A salon client wants a haircut and a beard trim. A spa client is seeking a massage and a facial. Fido needs his teeth cleaned and his nails clipped. Booking those services separately is not only inconvenient, but impractical. With multi-service booking, they can find one time to get everything they need or want in a timely fashion. Customers get a great experience, and businesses earn more revenue from clients that would have otherwise booked just one service.

Businesses without clear service provider assignment rules end up with manual reassignment work or customer confusion. In some scenarios, it makes sense to allow the customer to choose who they want to, say, cut their hair. When customers are booking in for a demo, the business might want to get their top salesperson on as many of those calls as possible. A customer looking to get a leaky faucet fixed probably just wants the next available plumber! With round robin, priority assignment, and customer selection available, businesses can choose the appropriate setting for each event type.

Two new features work together to eliminate confusion and inconvenience for a business' team, and its customers. Customers see a single, intuitive booking experience, and the business controls exactly how services get distributed across their team based on availability priority.

First, set up service groups:

Then create a Service Menu:

Your Service Menu gets a unique booking URL. Share it anywhere your customers are: your website, emails, SMS, or embed it directly into your site. When a customer is booking an appointment, the calendar will only show time slots where all selected services fit back-to-back.

The appointment appears in your bookings view as individual appointment blocks (one per provider/service), correctly assigned to the right staff member.

When a customer books multiple services:

A: Yes. Before confirming, they can adjust their service selection, provider, or time as many times as they want. Once confirmed, rescheduling or cancellation applies to the entire multi-service session.

A: You can give customers control. They can pick a specific staff member for all services, a different person for each service, or select "Any" to let the system find the best fit. If "Any" is selected, the system prioritizes staff who can cover all selected services, so everything happens in one seamless appointment.

A: Completely. Groups let you organize services and set selection rules per group. Some groups can be single-select (mutually exclusive), others multi-select (stackable).

A: The customer receives one consolidated confirmation (email or SMS) listing all services, times, and providers. The confirmation channel (email or SMS) is determined by the settings on the event types included in the session. If all services are set to SMS, the customer gets one SMS. If a mix exists, both channels are used, each as a single consolidated message.

A: Not in this release. Modifications apply to the entire multi-service session. Per-service changes are on the roadmap.

A: Yes. Multi-Service Booking works with every assignment type. The provider selection flow adapts based on your event type settings.

A: Yes. Service groups and provider assignment are independent. Use service groups alone for simple bundling, or combine with priority assignment for maximum control.

A: The system checks availability in real-time and assigns the next available provider in priority order. Customers always get booked; assignment happens automatically.

A: Yes. Set the service group to "Client selection" mode, and customers will see available providers to select from. You can also offer "Any" (auto-assign) as an option.

A: Yes. Each service in the group keeps its own duration, and the system schedules them back-to-back with no gaps.

A: Yes. Each service group can have its own assignment mode (automatic priority, customer choice, or any provider).

A: Service groups and provider priority are location-specific. Set them up once per location, and each location's customers see the right providers and assignment rules.

Vendasta Vibe is now available in beta inside the marketplace. Start building today, free, or meet Vibe live at Vendasta Connect.

Finally, software that understands your business before you start building. With Vendasta Vibe, simply describe what you need, and it delivers professional websites, apps, and dashboards that are pre-loaded with your business info, automatically connected to your CRM, and live in minutes.

No manual data entry. No starting from a blank page. No waiting weeks for a developer. Just describe it, and Vibe builds it.

While generic AI builders start with a blank slate, Vibe starts with context and connectivity from the first prompt:

We are actively shaping how partners can package and distribute Vibe-built apps to their SMB clients as a new recurring revenue stream. Stay tuned for more details.

Great for exploring Vibe and shipping your first app at no cost.

: Great for shipping apps with full business context.

Great for advanced builders shipping professional apps with full business context and integrations.

Top up when you need extra capacity. Credit packs available in 10,000, 25,000, 50,000, and 100,000 sizes. Unused credits carry over month to month while your add-on is active.

Sign in to your Vendasta account, activate Vibe in the marketplace, start building in the Business App and ship your first app this afternoon.

Gemini joins Google AI Mode and ChatGPT in the Snapshot Report's AI Optimization (AEO) section, giving partners a fuller picture of how a business shows up in AI-generated search responses.

The AEO section of Snapshot Report now tests visibility across Google AI Mode, ChatGPT, and Gemini. Using the same personas and questions for each, the comparison is apples-to-apples, making it easy to see at a glance which AI engines reference the business today and where the gaps are.

AI-driven search is fragmenting across a small set of dominant engines, and discovery patterns vary between them. Until now, Snapshot Report's AEO comparison only covered two - Google AI Mode and ChatGPT - which left a meaningful blind spot when trying to provide a complete picture.

If you use the default Snapshot Report configuration with the AI Optimization section enabled, Gemini appears automatically in new Snapshot Reports.

If your Snapshot Report is customized, you'll want to confirm the AI Optimization section is enabled.

A: New Gemini visibility data appears in Snapshot Reports created after 1 May 2026. Older reports retain the model coverage they had when generated.

A: No. The personas, prompts, and methodology are unchanged for the existing models. Gemini joins the same controlled setup.

A: As AI search continues to evolve, additional engines may be added to keep the comparison representative of where customers actually search.

A: Yes. AEO continues to support translated prompts so results reflect real user search behavior in each region.

View support tickets you've opened with Vendasta right in Partner Center. The new "My Tickets" view includes status, subject, and history for easy referencing.

The new "My Tickets" view inside Partner Center surfaces every support ticket a partner has created with Vendasta. Tickets appear in a table with their subject and current status, so it's easy to scan what's open, what's resolved, and where each request stands.

This release covers the list view. Full in-ticket conversation history — seeing the back-and-forth on each ticket inside Partner Center — is coming soon.

When Vendasta moved support in-platform off Zendesk, partners lost the simple ability to look up the tickets they had filed. The most-requested follow-up since that move has been a place inside the product to see what's open with Vendasta support. "My Tickets" answers that ask.

Instead of waiting for an email update or pinging support to ask "did my ticket get picked up?" partners can open Partner Center, see the full list, and check status directly. That makes day-to-day operations smoother, and it brings ticketing into the same place where partners already manage everything else with Vendasta.

The "My Tickets" list view is available now in Partner Center for every partner.

A: Not in this release — the current view is the list and status. Full ticket conversation history inside Partner Center is coming soon.

A: No. Email updates continue to work the same way. My Tickets is an additional in-product surface for visibility into ticket status.

A: Not yet. This release covers Partner Center, but empowering partners to offer ticketing to their own customers is on the roadmap.

A: Ticket creation flow is unchanged. My Tickets focuses on viewing and tracking the tickets a partner has already opened.