Email Campaign Timezone
Automatically select the Timezone based on Business Location when creating a campaign in Campaigns Pro
Automate review requesting with Business App Pro
Help your local business clients get review requests sent automatically to their customers at the right moment, powered by Reputation Management, Automations, and integrations with an outside CRM. For example, when a service is completed in pet services app, Gingr, a review request can be automatically emailed to the customer. When the review comes in, SMBs will be able to see and respond to it right from within Business App Pro. (Follow along with the progress of the Gingr integration here: https://roadmap.vendasta.com/business-app/p/integrate-gingr-with-business-app-pro )
Grey-label app for iOS and Android
A new grey-label app (a brand not immediately associated with Vendasta, but not white-labellable) will be published to the Apple App Store and Google Play Stores, making it possible for your clients to download and install an app on their iOS or Android devices, to interact with their Business App on the go. Stay tuned for more exciting details about the mobile app, coming in 2024. In the meantime, your clients can take advantage of Business App as a fully white-labeled progressive web app that they can install as a shortcut on their phone.
Expand the knowledge base of AI-assisted web chat on your clients' websites
The AI-assisted web chat widget on your clients' websites will have knowledge about a respective business from its website and additional text uploaded to the widget. For example, add FAQs, pricing details, more context on the products and services a business does and does not offer, and even instructions on how to book appointments so that the web chat widget can converse with visitors to the website and answer their questions accurately – saving small businesses time, while capturing leads. This will also be available in Partner Center for you to enhance the AI-assisted web chat on your own website too.
Get AI-generated text for SMS campaigns in Campaigns Pro
SMS campaigns are coming to Campaigns Pro in Business App. Soon after the release, you'll also be able to get unique copy for clients' SMS messages with AI, just like you can for their email campaigns.
Build and send SMS campaigns from Business App with Campaigns Pro
Help your clients reach a wider audience by adding SMS marketing to their outreach and engagement strategies for customers new and old. With an average open rate of 98%, SMS campaigns are a surefire way to welcome new customers, communicate a promotion, or generate excitement for a new product or upcoming event. Filter Contacts in Business App by any field/s on the contact record to create targeted email recipient lists segmented by criteria such as location, industry, and send a tailored SMS campaign to that list in a few clicks. View the overall performance of each SMS campaign with the full suite of analytics available in Campaigns.
AI-assisted web chat lead capture for Business App has business knowledge
The AI-assisted web chat widget your clients can integrate with their website to capture leads will have knowledge about their business from its listing profile, to be able to answer questions about what the business does, where it's located, its hours, and contact information. This can be enabled or disabled. These fields will be shared with the AI from their business profile: Business Name Address and/or Service Areas Website Phone Number Categories Hours Services Offered Short Description Long Description Social Media URLs
Assign users to SubGroups
Highly time consuming workaround to create multiple location groups. I would say it is worth adding it back as it is a benefit to multi location clients, but is not critical for now.
Pop Up in Business App
Keep clients informed with a pop up message that is editable. (text graphic) Case use: Users can stay informed about system updates, new solutions, strategy reviews scheduling, social marketing approvals, etc. Also, when agency creates new client facing content, we can link to the Files inside of Business APP or even GDrive...