Business App

Tags must already exist in the system to be used as automation triggers. To create a tag, users must manually add it to a contact or company, even if it's not relevant, just to initiate an automation. There's no centralized place for users to view or clean up tags, leading to inconsistencies (e.g., “Not Interested” vs “Not-Interested”) that break automations. This reliance on tags makes automations fragile due to human error and inconsistent tagging.

Needs more robust custom fields (e.g., currency fields, dropdowns, multi-entity relationships).

Please add the option to duplicate forms

In it's current form, when you create an acquisition widget they all use the same ID "__v_snapshot_widget" this makes it impossible to use more than one acquisition widget on a single page. I'm suggesting the system dynamically assign a unique ID to each widget to resolve this issue, much like https://elfsight.com does with theirs. This would eliminate any javascript conflicts that may occur when loading multiple widgets on a single page.

Sometimes Vendasta does not find a company's GBP, yet it is vital that Vendasta's evaluations access the right profile. We need a way to manually enter it if Vendasta misses it.

A majority of the businesses I work with are service area businesses, but they don't show up in the Find Leads tool, making it close to unusable for me.

It would be really nice to get email alerts of tasks when they are due.

Any user can delete contacts. This could be done by mistake or even intentionally . A normal user should only be able to 'Archive Contacts and Companies" and not Delete in Bulk (this can not be undone) Archived Contacts would be able to be Un-Archived. Or at least remain in an Archived state for 90 days before being deleted. More admin functions on Company / Contact access would be great as well. I think this is available in Partner Center now. Is this coming to Business App?

This is something that GoHighLevel has and I think if you guys have the function to call the customers directly from the Business App - I think it would convert a lot of users.

It would be game changing if you added the ability to add custom fields to Opportunities, Like you can with Contacts and Companies.