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Every ticket in one place: get help through My tickets in Partner Center from Monday, Nov 2
Clear the clutter from your inbox, and track every request in one place. Starting Monday, Nov 2, 2026, use My tickets in Partner Center as your primary way to reach the support team.

Open support tickets in Partner Center
From Monday, Nov 2, 2026, My tickets in Partner Center is how you open a new ticket with Vendasta’s support team. When you create a ticket there, you can associate the account and product up front, so our team starts with the details they need. You can also see every open ticket and its status in one place.
From Monday, Nov 2, emails to support@vendasta.com won't open a ticket and will direct you to create one in My tickets instead.
Why it matters
Your requests deserve a clear path to our team and as little back-and-forth as possible. Our support email inbox gets
thousands
of emails a week, and only about a quarter are real requests the team needs to handle. That noise buries urgent issues.By submitting through Partner Center, every request is tied to your account, so it reaches our team clear of the noise and with added context. Its status, history and follow-ups sit in one place, and you can check on a request without sending another email.
Who it's for
- Vendasta partners sending requests
- Anyone emailing support@vendasta.com for new requests
How to get started
- Select the help icon in the top navigation, then My tickets. Or go to https://partners.vendasta.com/crm/tickets.
- Select Create ticket, choose the account and product, describe the issue, and submit.
- Already have an open ticket? Reply by email or in My tickets.
Q: What happens if I email support@vendasta.com after Monday, Nov 2?
- A: The email doesn't open a ticket. Create one in My tickets instead: https://partners.vendasta.com/crm/tickets.
Q: Do I need a Partner Center login?
- A: Yes.
Q: What about requests that are already open?
- A: Nothing changes until November 2nd. We encourage you to start replying via Partner Center now to get in the habit!
Q: Can I try My tickets before Monday, Nov 2?
- A: Yes! Start using it today at https://partners.vendasta.com/crm/tickets.