new
Business App
Now Available
AI Workforce
Hide AI Employees by Market until Ready to Employ
Keep selling the product. Just hide the AI Employee your clients aren't ready to use, without pulling the product it's part of off the shelf.

One less reason to field "Why can't I use this?" from clients
Some AI Employees don't make sense for every client yet. Maybe one isn't fully supported on a client's edition, or you're not ready to roll it out in a particular market. Until now, the only way to keep a client from seeing an AI Employee that wasn't ready for them was to stop selling the product it came bundled with, which meant giving up that revenue too.
Now, you can hide individual AI Employees by market. Clients there stop seeing it, stop being able to manage it, and it stops answering, while the rest of the product stays fully active and sellable. New AI Employees stay visible by default, so hiding one is a call you make, not something you have to remember to turn on.
Why it matters
This closes two gaps that were costing you either revenue or support time.
- A client who can see an AI Employee they can't actually use is a support ticket waiting to happen, and not a great first impression.
- If part of an AI Employee depends on something you're not ready to expose to a client, your only options before this were to break that experience or stop selling the whole product around it. Now you can hold back just the piece that isn't ready, keep the sale, and turn the AI Employee on for that client whenever you are.
Who it's for
- You sell products bundled with AI Employees that aren't a fit for every client or edition
- You want to cut down on client confusion, and the support tickets that come with it, over AI Employees they can't use yet
- You need to control rollout market by market without unselling anything to do it
How to get started
- Go to Partner Center > Administration > Customize Business App > AI.
- Find the AI Employee you want to hide and choose the market(s) where it should be hidden.
- Toggle it off. Clients in that market stop seeing, managing, or getting responses from it, and everything else about the product stays active and sellable.
FAQs
Q: Will hiding an AI Employee affect the product it's bundled with?
A: No. The product stays fully active and sellable — only that AI Employee's visibility changes.
Q: Do I need to hide new AI Employees manually to keep them from clients?
A: Yes. New AI Employees are visible by default, so if you want to hold one back from a client, you'll need to hide it yourself.
Q: Can I hide an AI Employee in one market and keep it visible in another?
A: Yes, visibility is set per market, so you can roll out at whatever pace makes sense for your business.