Connect Chatbot to GA4
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Robert Kadar
AI Chatbot should have the ability to connect with GA4 so we can determine how many chats are occurring due to our Google ad campaign. We need these metrics.
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Vendasta Team
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Hi Robert, its now possible to track web chat events using Google Analytics, via Tag Manager – here's some documentation to help you set it up – https://docs.vendasta.com/business-app/conversations/web-chat/track-web-chat-events-in-google-analytics-using-tag-manager