AI can respond on more channels via Inbox, like SMS, Email & Facebook
under review
j
jon kersey
What would be a awesome feature is to have the Inbox AI respond back over the Facebook channels just like it does in the web chat, so if the company doesn't respond in time the chat can still answer based on its knowledge to google chat users, fb users. User can make it a choice where the company wants the AI to be able to auto respond.
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A
Ade Robinson
I second this. I was about to market this for clients and was dissapointed it's not offered. You can get a website AI chatbot easily setup anywhere else. GBP not so much.
Vendasta Team
under review