Automated Spam filtering for Conversations, "Mark as Spam" feature for spam messages
in progress
P
Perinbhan Ponnampalam
When we get spam messages in our inbox. Can we have in the dropdown shown a note that this is spam and that will also remove the contact from our CRM or block them? Some clients get a lot of spam messages from social media.
Log In
Vendasta Team
in progress
We're internally testing automated AI-powered spam detection. When ready, we plan to add user controls around this too, in case messages were erroneously detected or not detected, user can fix afterwards.
Vendasta Team
Merged in a post:
Can we have it so that spam calls that dont leave their contact info with the ai receptionist dont send out an email notification... we want them captured but we dont want to receive an email notification on every spam call
S
Saud Rai
Vendasta Team
under review
Looking into this!
M
Max C
Vendasta Team - Great that you are looking into this.. The spam issue is ridiculous. This is a must.
M
Max C
Hello Everyone,
There should be a filter for spam/robocalls, route them to a spam folder, and prevent them from showing as leads in reports. The issue now is that spam is being reported as a lead.